Shipping Policy

Shipping Policy:

Processing Time: Orders are typically processed within 1-2 business days after payment is received. During peak seasons or promotions, processing times may be extended.

Shipping Methods: We offer various shipping methods to cater to your needs. The available options and estimated delivery times will be displayed at checkout.

Shipping Locations: We currently ship to [list of countries or regions you serve]. If your location is not listed, please contact us at eternalechantment@gmail.com to inquire about the possibility of shipping to your destination.

Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed at checkout before completing your purchase.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment.

International Shipping: For international orders, please note that customs duties, taxes, and fees may be applicable and are the responsibility of the customer. Customs policies vary widely from country to country, so please check with your local customs office for more information.

Shipping Delays: While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions, customs clearance, or other external factors may cause delays. We appreciate your understanding in such situations.

Incomplete or Incorrect Addresses: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Any additional shipping costs incurred due to address errors will be the responsibility of the customer.

Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly and provide them with your tracking information.

Contact Information: If you have any questions or concerns regarding your order or our shipping policy, please contact us at eternalechantment@gmail.com. We are here to assist you and ensure your shopping experience is delightful.